Frequently Asked Questions

Everything you need to know about Find Luna! bilingual interactive books โ€” how they work, how to buy, how to use them, and how to get help.

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Bilingual EN/ES

Every book includes both English and Spanish โ€” switch any time with one tap.

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Any Device

Works on phones, tablets, and computers. No app download needed.

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Secure Checkout

Powered by Stripe. We never see or store your card details.

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30-Day Guarantee

Not happy? Email us within 30 days for a full refund. No hoops.

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Books & Reading

What books are in the Find Luna! series?

Find Luna! is a series of 10 bilingual interactive hide-and-seek books starring Lila and her golden retriever puppy Luna.

Which books are available?

There are 10 books in the series: Zoo, Farm, Beach, Forest, Space, Atlantis, Library, Lucy, Snow, and Park. Each book takes Luna and Lila to a new setting where kids tap objects to find hidden items โ€” and discover Luna in every scene.

What age are the books for?

The books are designed for kids ages 3โ€“8. Younger children enjoy exploring the colorful scenes with a parent; older kids can read independently and try to beat their time on each hidden-object challenge.

How does the interactive part work?

Each book contains multiple illustrated scenes. Kids tap or click on objects to interact โ€” animals make sounds, objects animate, and Luna hides in a different spot on every page. There's always something new to discover.

Is there a free preview?

Yes! Every book has a free preview covering the first few scenes. You can try before you buy. Click any "Play Free Preview" button on the Find Luna hub to start.

Do I need an account or app?

No account, no app download, no subscription required. Once you purchase a book, it's linked to your device and available instantly. You can also access your purchases on any other device by visiting the same unlock link.

Are the books available in print?

Currently the Find Luna! series is digital only โ€” designed as interactive web experiences. This keeps them affordable (starting at $4.99 per book), instantly accessible, and always available on any device.

Will more books be added?

Yes! New Find Luna! books are in development. All-Access Bundle holders get new books free for life as they are released.

How to Buy

Purchasing and unlocking books

Simple, secure checkout powered by Stripe. No account needed.

How do I buy a single book?

Click any "Buy Full Book" button on the Find Luna hub. You'll be taken to our secure Stripe checkout page. After payment, you'll receive an unlock link โ€” bookmark it to access your book on any device.

What is the All-Access Bundle?

The All-Access Bundle ($19.99, regularly $199) gives you instant access to all 10 Find Luna! books in one purchase. You also get every new book added to the series free forever. It's the best value by far.

What is Luna's Favorites Bundle?

Luna's Favorites Bundle ($14.99) includes the Zoo and Beach books plus a download of Luna's Bedtime Podcast โ€” a collection of relaxing Luna-themed MP3 stories perfect for bedtime.

What payment methods do you accept?

We accept all major credit and debit cards via Stripe: Visa, Mastercard, American Express, Discover, and more. You can also pay with Apple Pay or Google Pay if your browser supports it.

Where can I find my purchase receipt?

Stripe sends a receipt to your email address immediately after purchase. If you don't see it, check your spam folder or contact us at hello@smartstuffstudios.com and we'll look it up.

Devices & Browsers

What devices and browsers work?

Find Luna! runs entirely in a web browser โ€” no app store, no downloads.

What devices are supported?

Find Luna! books work on any modern device with a web browser:

โœ… Desktop/laptop โ€” Chrome, Firefox, Safari, Edge (latest versions)

โœ… iPhone & iPad โ€” Safari (recommended), Chrome

โœ… Android phones & tablets โ€” Chrome, Samsung Internet, Firefox

No app download needed. Works online and offline (after first load).

Do I need an internet connection to read?

You need to be online the first time you load a book to verify your unlock. After that, most browsers cache the content so it loads quickly even on slower connections. For the best experience, we recommend a stable Wi-Fi or 4G connection.

Can I read on a Kindle or e-reader?

Find Luna! books are interactive web experiences designed for screens with touch/click input. They work best on tablets and phones. Standard Kindle e-readers (e-ink) are not recommended as the screens are not suited for the interactive elements.

Can two kids read on the same device?

Yes โ€” the books save each child's progress locally on the device. Multiple profiles can share one device; just note that progress is stored in the browser cache on that specific device.

Bilingual EN/ES

Switching between English and Spanish

Every Find Luna! book is fully bilingual. Switch languages with a single tap.

How do I switch between English and Spanish?

There's a language toggle button (๐ŸŒ EN / ES) in the top-right corner of every book. Tap it to switch the entire book โ€” all narration, object labels, and prompts โ€” between English and Spanish.

Is every word translated?

Yes. All narration text, object names, interactive prompts, and UI labels are available in both English and Spanish. The translations are natural and age-appropriate.

Is this good for language learning?

Absolutely. Find Luna! books are used by families raising bilingual children, Spanish immersion classrooms, and parents introducing a second language. The visual, interactive format makes new vocabulary stick.

Gifts

Gifting Find Luna! books

A Find Luna! book makes a great gift for birthdays, holidays, or just because.

Can I give a Find Luna! book as a gift?

Yes! During checkout, you can enter a recipient's email address and a personal message. Stripe will email them an unlock link they can redeem on any device. Perfect for birthdays and holidays.

Can I buy an All-Access Bundle as a gift?

Yes โ€” the All-Access Bundle ($19.99) is one of our most popular gift options. The recipient gets all 10 books plus every future book free. Gift checkout available on the bundles page.

Refunds & Returns

Our 30-day money-back guarantee

We want every family to feel confident. If it's not right, we'll make it right.

What is your refund policy?

We offer a 30-day money-back guarantee on all Find Luna! purchases. If you're not satisfied for any reason, email hello@smartstuffstudios.com within 30 days of purchase and we'll issue a full refund. No forms, no hoops.

How long does a refund take?

Once we process your refund request, Stripe typically credits the original payment method within 5โ€“10 business days. The exact timing depends on your bank or card issuer.

I didn't receive my unlock link. What do I do?

First, check your spam or junk folder. If you still can't find it, email hello@smartstuffstudios.com with your order number (from your Stripe receipt) and we'll resend the link within one business day.

Schools & Classrooms

Classroom and school licensing

Find Luna! books are used in world language classrooms, Pre-K, and special education settings.

Can schools use Find Luna! books in the classroom?

Yes. Find Luna! books are used in world language immersion classrooms, bilingual programs, early elementary, and special education settings across the US. Each teacher or school needs a valid license for the number of concurrent users.

How does school licensing work?

School licenses are available for classroom (up to 30 students) and school-wide (unlimited devices on campus) use. Licenses are valid for one academic year and include all 10 books. Contact us at schools@smartstuffstudios.com for pricing and setup.

Is there a free trial for teachers?

Yes โ€” teachers can request access to free preview accounts for evaluation purposes. Email schools@smartstuffstudios.com with your school name, grade level, and subject area.

Can students access books from home?

School licenses cover on-campus use. For home access, students or families can purchase individual books or bundles at the regular price. Some school districts choose to purchase home-use add-ons โ€” contact us to discuss options.

Privacy & Security

Your data and your trust

We take privacy seriously. Here's exactly what we do โ€” and don't โ€” do with your information.

What personal information do you collect?

We collect only what Stripe needs to process your payment: your email address (for the receipt and unlock link) and your payment card details (handled entirely by Stripe, never touching our servers). We do not collect children's names, ages, or any other personal data beyond the transaction.

Who processes payments?

All payments are processed by Stripe (stripe.com), one of the world's most trusted payment processors. Your card number is entered directly into Stripe's secure form and never passes through our servers. We are Stripe verified.

Do you sell my data?

Never. We do not sell, rent, or share your personal information with third parties for marketing purposes. Our only data sharing is with Stripe (for payments) and our hosting provider (Cloudflare Pages, for site delivery), both of which are GDPR and CCPA compliant.

Are the books COPPA compliant?

Yes. Find Luna! does not collect any personal information from children. Our interactive books contain no advertising, no in-app purchases by children, and no data collection from minors. We are fully compliant with the Children's Online Privacy Protection Act (COPPA).

Contact & Support

How to reach us

We read every email and respond within 1 business day.

How do I contact you?

The best way is email: hello@smartstuffstudios.com. We typically respond within one business day. For school licensing questions, write to schools@smartstuffstudios.com.

I have a technical problem with a book. What do I do?

Email us at hello@smartstuffstudios.com with a description of the issue and the device/browser you're using. Screenshots help a lot. We'll diagnose and get you sorted โ€” or refund you if we can't fix it.

Who is behind Find Luna!?

Find Luna! is made by Smart Stuff Studios โ€” a small, family-run digital publishing company focused on bilingual and multilingual children's content. Learn more at smartstuffstudios.com.

Built for Trust, Not Just Speed

Every Find Luna! book is hosted on Cloudflare's global CDN for fast, secure delivery worldwide. Payments are processed by Stripe โ€” the same platform used by millions of businesses worldwide.

We never see your card details. We never sell your data. And every purchase is backed by our 30-day guarantee.

โœ“ Stripe Verified โœ“ COPPA Compliant โœ“ 30-Day Refund โœ“ No Data Sold โœ“ Cloudflare CDN

Ready to Find Luna?

Try a free preview โ€” no account, no app, no commitment. Then unlock the full book for $4.99.

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